Our Mission
To give every shopkeeper, student and small entrepreneur in India access to the same recharge infrastructure the large retailers use, at a rate that makes the work worth doing, with settlement they can count on.
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DuePay is operated by DuePay, building retail payment infrastructure for the people who serve India's cash-first neighbourhoods. We turn everyday recharges and bill payments into a dependable source of income.
To give every shopkeeper, student and small entrepreneur in India access to the same recharge infrastructure the large retailers use, at a rate that makes the work worth doing, with settlement they can count on.
A country where topping up a phone, paying a bill or recharging a DTH box takes seconds, works the first time, and never leaves anyone wondering whether it went through.
DuePay began with a problem familiar to anyone who has run a recharge counter: confirmations were slow, statuses were vague, and a failed transaction could take a week to resolve.
We built the platform we wanted to use. A recharge is confirmed by the operator in seconds, not at the end of a cycle. A failure is reversed in full, on its own. Every transaction carries an operator reference that a real person on support can trace.
Today DuePay processes recharges and bill payments for users across India, with a 99.9% success rate and support that runs every day of the year.
Four fundamental commitments that govern our platform development, reliability, and retailer support.
Your balance and every transaction status are visible at all times. Nothing is hidden behind a support ticket.
Payload-level encryption, server-held sessions and strict transport security are not upgrades, they are how the platform ships.
The operator's confirmation reaches you in seconds, because leaving a customer waiting at the counter is not a feature.
Live chat, WhatsApp and a published phone number, staffed around the clock. Every answer starts from the transaction, not a queue number.
Mandate to build retail recharge infrastructure.
The DuePay app ships on Google Play.
Prepaid, DTH and utility bill payments across every major operator.
The full dashboard arrives on the web, on the same account.
DuePay operates as a registered corporate entity with GST registration and a published corporate identity number.
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